Software Testing and Quality Assurance
DOI:
https://doi.org/10.63282/3050-9246/ICRTCSIT-119Keywords:
Software Testing, Quality Assurance, Test Automation, Devops, CI/CD, Metrics, Ethics In QAAbstract
Software Testing and Quality Assurance (QA) underpin dependable, secure, and usable software. This paper presents an industry-grounded view of testing processes, from requirements analysis through closure, describes tools and frameworks that enable continuous verification, and reports practical metrics and results observed in agile/DevOps environments. We model a modern automation framework integrated with CI/CD and quantify quality gains using normalized delivery indices. We then examine ethical considerations, including fairness, transparency, and accountability in testing practices. The results indicate that mature automation and disciplined QA governance improve defect discovery, accelerate releases, and stabilize operations. We conclude with a roadmap for AI-assisted, self-healing testing and risk-driven quality budgets
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