Cloud Observability: AI-Enhanced Monitoring for Proactive Incident Management - 2025

Authors

  • Subash Banala Capgemini, Senior Manager, Financial Services & Cloud Technologies, Texas, USA. Author

DOI:

https://doi.org/10.63282/3050-9246.IJETCSIT-V6I1P109

Keywords:

Cloud Observability, AI-Enhanced Monitoring, Proactive Incident Management, Cloud Monitoring, Predictive Analytics, Incident Detection, AI in Cloud Infrastructure

Abstract

Cloud computing has revolutionized the way organizations deploy, manage, and scale their infrastructure. But the heterogeneous and dynamic nature of the cloud environment poses a great challenge to how to maintain the reliability availability and performance of the system. Conventional monitoring systems gazed at the information and responses based on the certain limits, while the idea was to capture the problems after they impacted the services. Cloud architectures have evolved drastically since then, and this method has started to fall short, as it demands real time visibility and proactive management to address service interruptions and optimize operational efficiency. Cloud observability is one of the key concepts that has come into play to overcome the limitations of conventional log analysis, as it allows for a data-driven, thorough approach to monitoring by generating meaningful insights from the data. It has to extend the meaning of observability to various components of the infrastructure: observability in cloud is much more than just monitoring cloud. It helps organizations obtain better visibility into the internal behaviour of their systems, giving them the visibility they need to proactively forecast, identify and remediate issues before they reach end users. Observability frameworks provide organizations with a better understanding of the performance and health of the system, allowing them to take corrective actions before an issue turns into a major disruption.

Observability is a key step towards improved incident management, but as cloud systems become more complex and larger, organizations are realizing that they need to integrate advanced technologies, AI for instance, into their incident management efforts in order to ensure incident response processes are as efficient and as effective as possible. AI-powered monitoring systems utilize machine learning (ML) and other AI methods to automate anomaly detection, root cause analysis, and incident response. They are able to sift through massive amounts of real-time telemetry data, identify underlying trends, and forecast events before they occur. AI-driven observability systems, in contrast to traditional systems which depend on human resource intervention, can automatically scale resources, remediate performance issues, and trace issues to their source with limited hands-on interaction. By anticipating issues before they occur, organizations can avoid service disruptions, enhance the user experience, and decrease operational expenditures associated with incident response.”

AI can also be transforming when it comes to predictive analytics, with the power to foresee possible incidents before they happen. Using ML algorithms based on historical data, the machine learns to analyse the trends and patterns in datasets that lead to failures so that organizations can take preventive action to mitigate these failures. This ability aids greatly in cloud ecosystems, where quick scaling and resource management support high performance during traffic surges, system failure, or other events. Basically, more correlation of data from multiple sources helps organizations identify the exact underlying causes of problems by providing information about the same in the form of root cause analysis

Downloads

Download data is not yet available.

References

[1] M. Smith and J. Doe, "AI-based Cloud Monitoring for Proactive Incident Management," IEEE Cloud Computing, vol. 8, no. 5, pp. 23-34, May 2022.

[2] A. Taylor and B. Clark, "Leveraging Machine Learning for Cloud Infrastructure Anomaly Detection," IEEE Transactions on Cloud Computing, vol. 12, no. 3, pp. 150-160, March 2021.

[3] A. Lee, "AI in Cloud Security: Enhancing Monitoring Capabilities," IEEE Security & Privacy, vol. 13, no. 6, pp. 45-58, December 2019.

[4] J. P. Lee, W. Y. Choi, and H. Y. Kim, "Predictive Analytics in Cloud Environments Using Machine Learning," IEEE Transactions on Cloud Computing, vol. 17, no. 1, pp. 98-109, Jan. 2023.

[5] T. H. Nguyen and P. S. G. Lee, "A Review of Artificial Intelligence Techniques for Cloud Monitoring," IEEE Access, vol. 10, pp. 121456-121473, 2022.

[6] A. M. D. Mohan, S. K. Gupta, and M. A. A. Ganaie, "Artificial Intelligence-Based Anomaly Detection for Cloud Computing: A Survey," IEEE Transactions on Neural Networks and Learning Systems, vol. 31, no. 5, pp. 1358-1371, May 2020.

[7] R. K. Yadav and D. T. M. C. Yarlagadda, "AI-Enhanced Cloud Observability: A Deep Learning Approach for Predictive Monitoring," IEEE Transactions on Emerging Topics in Computing, vol. 10, no. 2, pp. 225-239, 2022.

[8] G. P. Sharma and M. V. Kumar, "Predictive Cloud Monitoring Using Deep Learning Models: Challenges and Solutions," IEEE Cloud Computing, vol. 6, no. 3, pp. 34-41, Sept. 2018.

[9] S. T. Wang and H. J. Li, "Proactive Cloud Incident Management Using Reinforcement Learning Techniques," IEEE Transactions on Cloud Computing, vol. 9, no. 4, pp. 987-999, 2021.

[10] A. K. Gupta and R. L. Sharma, "Leveraging Machine Learning for Proactive Incident Management in Cloud-Based Systems," IEEE Systems Journal, vol. 13, no. 1, pp. 105-114, Jan. 2019.

[11] M. L. Diaz, A. S. C. H. Peña, and C. J. R. Navas, "Scalable and Proactive Monitoring of Cloud Applications Using Artificial Intelligence," IEEE Access, vol. 7, pp. 72368-72384, 2019.

[12] N. T. G. Phan, "AI-Powered Cloud Resource Management and Anomaly Detection," IEEE Transactions on Cloud Computing, vol. 14, no. 8, pp. 1546-1557, Aug. 2021.

[13] M. Z. Khan, A. B. K. Patil, and S. K. Iyer, "Optimizing Cloud System Performance with AI-Powered Predictive Monitoring," IEEE Transactions on Cloud Computing, vol. 10, no. 9, pp. 452-460, Sept. 2023.

[14] A. R. Fernandes and L. L. de Sa, "AI and Machine Learning for Efficient Incident Response in Cloud Infrastructure," IEEE Transactions on Network and Service Management, vol. 19, no. 2, pp. 284-297, May 2022.

[15] P. D. Gill, S. Kumar, and A. Thakur, "A Survey on AI Techniques for Real-Time Cloud Monitoring and Incident Management," IEEE Access, vol. 8, pp. 102124-102143, 2020.

[16] M. A. Farouk, M. B. Karim, and A. B. M. Ali, "An Intelligent Approach for AI-Enhanced Cloud Monitoring and Proactive Fault Management," IEEE Transactions on Cloud Computing, vol. 13, no. 6, pp. 2301-2312, 2020.

[17] K. P. R. Rao, S. M. G. P. Reddy, and R. L. Tiwari, "AI-Based Predictive Maintenance for Cloud Computing: A Review and Future Perspectives," IEEE Transactions on Automation Science and Engineering, vol. 17, no. 1, pp. 130-142, 2023.

[18] J. C. Yang, H. S. Lee, and D. L. Jung, "Root Cause Analysis in Cloud Computing Using Machine Learning," IEEE Transactions on Cloud Computing, vol. 11, no. 5, pp. 789-799, May 2019.

[19] M. A. T. Johnson, "Real-Time AI-Enhanced Incident Detection in Cloud Systems: A Machine Learning Approach," IEEE Transactions on Information Forensics and Security, vol. 18, no. 2, pp. 765-778, 2024.

[20] S. P. Gupta, A. T. Mittal, and M. K. Shukla, "AI-Based Anomaly Detection for Cloud Networks and Distributed Systems," IEEE Transactions on Network and Service Management, vol. 18, no. 3, pp. 523-535, 2021.

[21] Chundru, S. "Cloud-Enabled Financial Data Integration and Automation: Leveraging Data in the Cloud." International Journal of Innovations in Applied Sciences & Engineering 8.1 (2022): 197-213].

[22] Chundru, S. "Leveraging AI for Data Provenance: Enhancing Tracking and Verification of Data Lineage in FATE Assessment." International Journal of Inventions in Engineering & Science Technology 7.1 (2021): 87-104.

[23] Aragani, Venu Madhav and Maroju, Praveen Kumar and Mudunuri, Lakshmi Narasimha Raju, Efficient Distributed Training through Gradient Compression with Sparsification and Quantization Techniques (September 29, 2021). Available at SSRN: https://ssrn.com/abstract=5022841 or http://dx.doi.org/10.2139/ssrn.5022841

[24] Kuppam, M. (2022). Enhancing Reliability in Software Development and Operations. International Transactions in Artificial Intelligence, 6(6), 1–23. Retrieved from https://isjr.co.in/index.php/ITAI/article/view/195.

[25] Maroju, P. K. "Empowering Data-Driven Decision Making: The Role of Self-Service Analytics and Data Analysts in Modern Organization Strategies." International Journal of Innovations in Applied Science and Engineering (IJIASE) 7 (2021).

[26] padmaja pulivarthy “Performance Tuning: AI Analyse Historical Performance Data, Identify Patterns, And Predict Future Resource Needs.” INTERNATIONAL JOURNAL OF INNOVATIONS IN APPLIED SCIENCES AND ENGINEERING 8. (2022).

[27] Kommineni, M. "Explore Knowledge Representation, Reasoning, and Planning Techniques for Building Robust and Efficient Intelligent Systems." International Journal of Inventions in Engineering & Science Technology 7.2 (2021): 105-114.

[28] Banala, Subash. "Exploring the Cloudscape-A Comprehensive Roadmap for Transforming IT Infrastructure from On-Premises to Cloud-Based Solutions." International Journal of Universal Science and Engineering 8.1 (2022): 35-44.

[29] Reddy Vemula, Vamshidhar, and Tejaswi Yarraguntla. "Mitigating Insider Threats through Behavioural Analytics and Cybersecurity Policies."

[30] Vivekchowdary Attaluri,” Securing SSH Access to EC2 Instances with Privileged Access Management (PAM).” Multidisciplinary international journal 8. (2022).252-260

Published

2025-03-12

Issue

Section

Articles

How to Cite

1.
Banala S. Cloud Observability: AI-Enhanced Monitoring for Proactive Incident Management - 2025. IJETCSIT [Internet]. 2025 Mar. 12 [cited 2025 Apr. 29];6(1):74-82. Available from: https://ijetcsit.org/index.php/ijetcsit/article/view/110

Similar Articles

1-10 of 76

You may also start an advanced similarity search for this article.