Abhireddy, Nareddy. “Autonomous Enterprise AI Copilots for End-to-End ITSM Workflow Optimization”. International Journal of Emerging Trends in Computer Science and Information Technology 6, no. 4 (December 30, 2025): 213–225. Accessed March 4, 2026. https://ijetcsit.org/index.php/ijetcsit/article/view/602.