Enjam, Gowtham Reddy, et al. “Chatbot & Voice Bot Integration With Guidewire Digital Portals”. International Journal of Emerging Trends in Computer Science and Information Technology, vol. 5, no. 1, Mar. 2024, pp. 82-93, https://doi.org/10.63282/3050-9246.IJETCSIT-V5I1P109.