ABHIREDDY, Nareddy. Autonomous Enterprise AI Copilots for End-to-End ITSM Workflow Optimization. International Journal of Emerging Trends in Computer Science and Information Technology, [S. l.], v. 6, n. 4, p. 213–225, 2025. DOI: 10.63282/3050-9246.IJETCSIT-V6I4P133. Disponível em: https://ijetcsit.org/index.php/ijetcsit/article/view/602. Acesso em: 4 mar. 2026.