KUMAR, Muppidi Sudheer; YUVARAJ, Nishanthi. Predictive Customer Experience Orchestration Using Governed Data Pipelines and Intelligent Service Signals. International Journal of Emerging Trends in Computer Science and Information Technology, [S. l.], v. 5, n. 1, p. 206–215, 2024. DOI: 10.63282/3050-9246.IJETCSIT-V5I1P120. Disponível em: https://ijetcsit.org/index.php/ijetcsit/article/view/711. Acesso em: 16 may. 2026.